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Happiness at Work Leads to Better, More Profitable Sales Teams

Happiness at work. While that may sound silly to those who keep their noses to the grindstone for their careers, it is a goal worth chasing: happy employees are engaged, contributing, working harder, and making your team that much more effective.

In today’s hyper-competitive workplace, you might expect employers to focus on the acquisition phase of hiring and employees to focus on the retention phase. However, it has been shown that tremendous success lies with employers who expend energy recruiting motivated salespeople – not just finding anyone eager to work. 

When your sales team is happy, they’ll be more productive and profitable than ever. Here’s how:

They’ll have more energy – When you’re happy at work, it feels like you can do anything! That feeling will spill over onto your team, who will feel energized and excited about their work. This helps them focus on their tasks instead of worrying about how much time is left in the day or what else needs to get done before they can go for the day.

They’ll be better listeners – Happy employees listen better than unhappy ones do because they’re focused on what their customers are saying instead of thinking about how many emails they need to respond to or if there’s any food left in the break room fridge that needs eating before tomorrow morning rolls around again (if there even is any left). This leads to higher customer satisfaction rates overall which help keep customers coming back for more!

To retain those new hires longer, a little more emphasis might be needed from both sides of the fence to create a more positive work environment where everyone can work well together – and therefore be genuinely productive.

How to Promote Happiness at Work

How to Promote Happiness at Work

Show Acts of Appreciation

Salespeople need to be motivated for their success, but also the success of their organization. Many organizations focus on compensation and bonuses, but this is not enough. When managed well, appreciation is a cornerstone of any organizational strategy to encourage motivation. Some may feel that appreciation is foreign to today’s culture, but there are numerous reasons why companies should implement it.

Let Your Sellers Own Their Work!

Let Your Sellers Own Their Work!

Giving your employees some ownership over the projects they work on creates a sense of belonging and connection. This can help encourage people to work harder and make them feel more confident in their abilities.

It also helps with employee retention because you’ll have less turnover when people feel like they have a stake in what’s happening around them. In addition, they’ll be more likely to stay with your company for longer if they think what they do matters and contributes to improving things.

Share the Workload

We’re all about building teams that work together, and we believe that one way to do this is by taking turns. In other words, no one person should always be doing the same thing. Instead, everyone should have the opportunity to take on different roles and responsibilities—so that each team member feels invested in the group’s success.

Break the Monotony

Break the Monotony

Are your sellers in a job that feels like a drag?

It’s hard to have fun at work when your days are full of the same tasks over and over. But there are ways to make even the most monotonous jobs more meaningful, challenging, and engaging! 

Here are some tips for making work more interesting:

  • Figure out what you can do to make the work better. For example, can you improve processes or procedures to make them more efficient? Can you help people who need assistance?
  • Find ways to engage with coworkers. Is there a way to work together on projects that will benefit everyone? If not, see if there are any ways you can help out other departments in your company by sharing resources or expertise.
  • Figure out ways to make everyone feel like part of the team by getting involved in different aspects of operations or meetings with clients and customers.
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Sales Management sales people sales performance sales pipeline Sales Process sales professionals sales strategy

How to Effectively Manage Objections in Sales Conversations

Almost every prospect you speak with has sales objections or reasons for not buying your product. If they didn’t have qualms about the price, value, applicability to their situation, or purchasing ability, they would have bought it already.

While dealing with objections is an inevitable aspect of the sales process, it may be a significant stumbling block for moving prospects through the pipeline. Accepting the complaints and sending a breakup email right away may be tempting. If you’re going to be successful, you’ll need to learn how to find and overcome these concerns.

What is a Sales Objection?

Any concern a prospect expresses about a barrier impeding their ability to buy from you is a sales objection — an unambiguous indication that you’ll need to handle more areas of the buying process than you thought.

According to Brett Trainor in an Expert Talk, customer objections are a sign that they don’t grasp your value or your ability to solve their problem. When customers raise objections to a purchase, it’s a sign that they’re interested in what you’re offering. They enquire, demand more information, and express their worries.

Instead of being afraid of sales objections, learn to see them as chances to move your sales process forward.

how to deal with sales objections

How to Deal with Sales Objections

While objections are one of the hardest and more unpleasant aspects of sales, they are not necessarily dead ends. Let’s look at how you can get around these potential stumbling blocks.

Taking care of objections 

Dealing with objections is an inevitable and frustrating part of the sales process. The process entails specific actions and skills that every salesperson should be familiar with. Situational awareness, gathering background knowledge, leading with empathy, and asking intelligent, open-ended questions are just a few.

assessing the situation

Being aware of the situation

There’s no one-size-fits-all approach to managing objections that will address all of a prospect’s concerns. You’ll need a good sense of where you are in the sales cycle, the kind of the deal you’re chasing, and your prospect’s demands and interests, among other things.

Understanding the conditions that shape a prospect’s objections is critical to effectively addressing them. As a result, you must retain situational awareness as your talks with a prospect proceed.

Getting a lot of background information

This argument follows the previous one: comprehensive background information informs effective, actionable situational awareness. Investigate your prospect’s company and, to some extent, the prospect themselves.

What are the company’s current challenges? What problems do the prospect’s industry peers regularly have? If you’ve previously worked with similar-sized firms, try to recollect their concerns.

And, in the event of your contact, be aware of their responsibilities. What authority do they have to make decisions? Daily, what areas of the company’s operations do they deal with? What are the most common issues that someone in their job faces?

If you know all of this and more, you’ll be in an excellent position to answer objections gracefully.

sales leadership skills

Empathy in leadership 

Objections are a normal part of the sales process, and they often — if not always — reflect legitimate concerns. When your prospects push back a little, you must avoid being visibly upset and impatient with them.

Every great sales effort starts with empathy. You shouldn’t sell to a prospect solely to make money; you should sell to them because your product or service is the best fit for their problems. As a result, you must always keep their wants and interests in mind.

You may set yourself up to anticipate and effectively answer their objections if you stay on top of their problems and circumstances and approach them with compassion and understanding.

Posing open-ended, thoughtful questions 

Every other element on this list can be bolstered by the capacity to ask meaningful, open-ended questions. If you want to comprehend and effectively resolve the objections raised by your prospects, you need to go to the bottom of their problems.

Asking them meaningful, courteous questions and providing the opportunity to address them thoroughly is an excellent place to start. Avoid queries that can only be answered with a single word, “yes or no,” and don’t be afraid to use silence to your advantage.

There could be more underlying objections that the prospect hasn’t expressed or has merely hinted at. Before you can react successfully, you’ll need to ask open-ended questions to assist you in uncovering all of the objections.

Allow your customers to express themselves. Determine their issues – and put yourself in a position to anticipate their objections.

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Blog sales professionals

Social Sales: All B2B Brands Will Soon Be Media Companies

I read an interesting blog a couple of days ago titled ‘Why All B2B Brands Will Be Media Companies in the Next 5 Years.’ That’s a catchy headline – it certainly caught my attention anyway. Could it be true? How will your B2B sales team operate in a media environment?

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Blog Sales and Marketing sales professionals Social Selling

What is the Difference Between Social Media Marketing and Social Selling?

When sales and marketing work well together, social media marketing and social selling are powerful strategies for driving revenue. In fact, as recent social media statistics state, 64% of Twitter users and 51% of Facebook users are more likely to buy the products of brands they follow online.

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Blog sales performance sales professionals sales-leaders Social Selling

Attention CRO’s – Your #1 Priority in Next 30 Days for FY 2019

You just got the troops back into the office for another big year. There are endless “priorities” for the year, but only a few can highly influence sales objectives, and ultimately change your business outcomes. I see sales leaders spend time with compensation plans, territory models, new technology integrations, etc.  Personally, I won’t be focused on that. In my opinion, here is the #1 Priority that you need to know IMMEDIATELY, in the next 30 days!

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Blog Sales sales for life Sales Leadership sales organizations sales professionals sales skills sales strategy sales training social media selling Social Selling Training

The Emergence of Investments in RVP/AVP Coaching Training

Leadership

I’m blessed to have developed a strong relationship with my fellow CEOs at sales training, consulting and advisory firms around the world.  We chat at conferences, via email, and exchange notes quite often.  There is one topic that we all unanimously see as high growth, and customers scrambling to level up – training/coaching for the Regional VP’s or Area VP’s of Sales.

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Blog Sales sales professionals

The Importance Of Lead Validation for Inbound Sales Teams [Slideshare]

frame in sales and sales enablement perspective

A lot of companies that invest in lead generation marketing campaigns such as SEO, PPC and email become frustrated because lead production just sputters along at mediocre levels month after month, year after year.